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Help Section:
The
magazines here are for display ONLY not for purchase
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| Q: |
How do I support
this cause?
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| A: |
You can help this cause
raise money by buying, renewing or extending
your magazine subscriptions online. Up to 40% of
each purchase goes directly to the cause. Simply
click on "Support us Now" on the Home page. You
will be redirected to the online magazine store
where you can buy, renew or extend your magazine
subscriptions. You can also purchase magazine
subscriptions as gifts for your loved ones. Up
to 40% of each purchase automatically goes to
the cause.
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| Q: |
How can I tell
others about this?
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| A: |
You can also help by
telling others whom you think would be
interested in purchasing magazines at great
savings to help a great cause. Simply click on
“You can also help…” at the bottom of the Home
page. Then enter the email addresses of friends
and family from coast to coast and click on
“Send Emails” to send them emails inviting them
to buy, renew or extend their magazine
subscriptions online. Up to 40% of each purchase
amount will go back to the cause.
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| Q: |
I placed a
magazine order, but I did not receive a
confirmation?
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| A: |
You will not receive a
confirmation if you did not enter your email
address correctly in the final checkout step. If
you did enter your email and you did not receive
any confirmation, contact 1-866-825-2921 for
more information on the status of this order.
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| Q: |
I placed an order,
but I am not sure if it went through?
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| A: |
The sale went through if
you got to the final checkout screen and entered
your mailing address and credit card
information. You should also receive an order
number by email once the sale goes through (if
you entered your email address). If you would
like more information on the status of your
order, please call 1-866-825-2921.
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| Q: |
When I try to
checkout and enter my credit card details, I
keep getting an error screen?
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| A: |
Please ensure that you
enter the card number correctly with no spaces,
or that the credit card has not expired.
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| Q: |
How long does it
take to receive my order?
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| A: |
New subscriptions may
take up to 12 weeks from the time the publisher
receives the order. (Weeklies start sooner than
monthlies; quarterlies may take a little
longer.) Renewal orders extend existing
subscriptions, unless the original subscription
has expired.
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| Q: |
Can I place an
order if I reside outside of the United States?
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| A: |
Unfortunately, it is not
possible to process new subscriptions for
International (outside of the continental United
States) and for APO & FPO addresses. We are
working on ways to work this out so that soon,
anyone anywhere can order magazines hassle-free.
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| Q: |
What if I received
duplicate copies of the magazine I ordered?
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| A: |
Simply remove their
labels and mail both of them directly to the
publisher. The publisher's address can usually
be found on the Table of Contents page. Or, send
the labels to us at: QSP Customer Service, P.O.
Box 10203, Des Moines, IA 50336. We'll forward
the labels to the publisher for you and request
that they combine the two and extend your
subscription. Be sure to indicate the name of
the magazine.
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| Q: |
How do I change
the address on my current subscription?
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| A: |
Call us directly at
1-800-678-2673 with your new address and we will
notify the publisher for you. Please allow 60
days for the change. Should you miss an issue,
just give us a call and we will be happy to
request a back issue, if available, or extend
your subscription for the missed issue.
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| Q: |
What if I
received a bill from the publisher?
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| A: |
Write "Cancel" on the
bill and send it to the publisher. This will not
cancel your QSP subscription, it will simply
remove your name from the publisher's billing
cycle.
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